Frequently Asked Questions
You can change your password at My Account – Change membership information (You must Sign In)
When you change your password
1. It has to be 6 to 9 characters.
(Alphanumeric, case-sensitive, no spaces)
2. Do not use your personal information as your password such as: birthday, phone numbers.
Click Forgot your account? and use your email address to get your verification number (security code).
*Make sure to click Next button and not press Enter.
Once you enter your security code, you can reset your password.
You may have entered different email address when you first registered.
If you contact us at 877-499-9898, one of our staffs will assist you.
Good Neighbors strives to aid the sponsored community for ten years at the least. We encourage sponsors to continue their Child Sponsorship program until the child turns 18. In the case that the child needs additional aid after turning 18, we encourage sponsors to continue their sponsorship until we see that they have reached a level of self-sufficiency.
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There are cases, which may suspend the sponsorship due to cultural and economic issues that are beyond the control of Good Neighbors jurisdiction.
In this case, all sponsors with suspended children will be notified and informed of the following procedures.
You may change the project you sponsor on
Homepage  > My Account > view my donations  > Change Project
For detailed information on each project or questions about changing your project, please contact us at 877-499-9898
You may change and check your personal information on
My Account  > Edit Personal Information
To cancel your monthly donation, please call us at 877-499-9898.
One of our staffs will assist you with canceling your donation.
You can change/update your payment method on
Homepage > My Account > View my donation > Change Payment Method
You may also check your past donations on
Homepage > My Account > View my donation > Past Donatoins
For further assist on changing your payment method, please contact us at 877-499-9898
You may make one time donation with your credit card or may send us a check to our mailing address.
For more information please contact us at 877-499-9898, and one of our staffs will assist you further.
The following items will be sent to you by mail:
Child Profile
In three weeks of your Child Sponsorship initiation, Good Neighbors sends you a new Child Profile, which contains the child’s photo and information as well as the community that the child is a part of.
Annual Progress Report
Similarly, the following year, Good Neighbors sends an Annual Progress Report with an updated photo of the child as well as an updated report regarding how the child has grown.
Even in the case that you have applied for an electronic copy, we will send you the hard copy per protocol reasons. Please contact Good Neighbors in advance to withhold the hard copy.
Good Neighbors allocates funds in areas where it is most efficiently used.
<Community Development Project>
Areas that are most underdeveloped.
Areas that have low income, low literacy, low school attendance…
Areas where projects can be initiated and completed (road, human resource, goverment support, etc)
Areas where community’s participation can be expected
<Child Sponsorship>
A Child who lives in that area
A Child who are not getting proper education and protection
A Child who need support due to low income or disease/disability
A Child selected by the village or school

